Checking out before 7am / Payments
Reception is open daily from 7am. If you're leaving earlier than 7am - please settle any charges before our receptions closing time of 9pm, the night prior. This might be meals or drinks that you've charged to your room for later payment.
Dining with us
Bar/ Restaurant - Mothership
We've become very popular as a local for our city residents, so please make a reservation by phoning reception ‘0’ especially if you intend to dine at peak times of 6pm to 7pm. We cannot guarantee your dining without a reservation. Please contact Reception by phoning '0' or call at reception to make a booking.
You can dial 804 from your phone and you'll be prompted to set up your wake up call. It goes like this:
“Welcome to the wakeup call configuration menu. To setup your wakeup call for later on today, press 1, to setup your wakeup call for tomorrow, press 2. For any other day, press 3.” It then asks for the time to be entered in 24 hour format.
Then at the time entered, you will receive an automatic call that says
“Hello, this is your wakeup call. Thanks for staying with us at the Kingsgate hotel.”
Airline Flight and Airport Information
Wanganui Airport is located 10km from the hotel, with Air New Zealand the main carrier into Wanganui. Palmerston North Airport is also a popular option, less than 1 hour’s drive from the hotel.
Air Chathams is our local flight service from the river city and they're locally focussed with excellent service providing a 1hr flight time to Auckland.
All the major banks are in the Central Business District, approximately 5 minutes drive away. The nearest ATM machines are at the three nearby supermarkets.
Business & Office Facilities Dial 0
A fax and photocopying service is available from reception. A small charge will apply.
If you wish to receive a fax, our number is 06 345 3250.
All major car rentals (Avis, Budget, Hertz, Rent a Dent) have depots located in Wanganui. Please contact reception if assistance is required.
Check In: 2pm Check Out: 10am
There may be times where we can offer an early check in, but this will only be possible at the management’s discretion.If you require a later check out time, please dial 0 to contact reception. There may be a late check out fee of $50.00.
Church Services Dial 0
For information regarding church service times, please contact reception.
Conference & Banqueting Facilities- Functions/Weddings
We have a range of facilities available, catering from a small informal gathering to a 200-person conference. Our professional and personalised service will assist you with all your requirements. Out catering options are also available.
Courier Services Dial 0
We can arrange to courier packages for you from reception. A small charge will apply.
The hotel accepts all major credit cards.
Email / Internet
Internet Voucher access is included with you key for your stay
On the sound of the alarm bells, all rooms must be vacated immediately, and guests will be asked to assemble at the
main car park at the front of the hotel. All rooms will be checked and secured by our Fire Wardens.
We offer laundry service 7 days a week. A self-service laundry is located at the rear left of the grounds. The automatic washing machine is complimentary; however, we do not have a dryer. There are designated areas to hang washing with pegs available. If you’d like a laundromat, please talk to us at reception as this is 300m away.
Washing powder is available at the kingsgate hotel reception for $1.00.
Hairdryers are kept in the drawer in your room. A fee will be charged if unreturned.
Housekeeping and Maintenance
For assistance with room amenities, linen or maintenance, please phone reception.
Any property lost or found, please contact reception as soon as possible.
We offer a range of packed/picnic lunches. Please complete the form in this compendium and leave it at the Kingsgate reception by 8.00pm the night before.
Please contact reception at Kingsgate Hotel or Carl for any assistance you may need.
Bar/ Restaurant - Mothership
We've become very popular as a local for our city residences so please make a reservation by phoning reception ‘0’ especially if you intend to dine in our peak times 6pm to 7pm. We cannot guarantee your dining without a reservation. Contact Reception by phoning '0' or call at reception to discuss.
The menu is available online at mothershipbeer.com. It is a full menu with an extensive range of options. We are renowned for excellent prepared and presented food. We've won the NZ Beef and Lamb awards annually for in excess of 13 yrs.
Mothership is a small batch craft brewed beer that is brewed on site in our large commercial kitchen. Carl is the Head Brewer and joint owner of the Hotel complex. See the beer descriptions and what is on tap at mothershipbeer.com the bar is generally open from 3:30 to 4pm. We have become very popular as a local for our city residences so please book by phoning reception ‘0’ our peak dining times are 6pm to 7pm. We cannot guarantee your dining without a reservation. We have 18 taps of our craft beer.
Reception Dial 0
Our friendly receptionists at Kingsgate Hotel will be pleased to assist you with your requirements.
Reception is open 7.00am to 9.00pm - Monday to Saturday, Sunday 7.00am – 8pm
If you are planning to leave early, please see reception the night before to settle the account.
We do have duty managers on site after hours. Please dial “0” for assistance. This is a 24-hour service
Room Service Dial 709
A $5.00 surcharge applies. Please see the full menu options by visiting mothershipbeer.com
Room Service Breakfast is available daily. Please leave your completed form at reception by 9pm the night before.
Enjoy your stay with us